Privacy Policy

9japower.ng is an online electricity units vending platform; a project powered by Infoware Technologies Ltd. Your privacy and personal data are important to us.

This Privacy Policy explains how we collect, use and disclose your personal information. It also explains steps taken to secure your personal data. Finally, and also your options as it pertains to the collection, use and disclosure of your personal data.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your meter details and other information which relates to you in the manner set out in this
Privacy Policy. We will only collect information where it is necessary for us to do so.

We will only keep your data for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

Data we collect
We collect, store and process your data for processing your purchase on 9japower. We may collect personal data including, but not limited to, email address, mobile number, electricity meter number.

We will use the data you provide to enable us to process your orders and to provide you with our services and information offered through our website or app. Furthermore, we will use the information
you provide to manage your transactions with us; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services.
If you prefer not to receive any marketing emails from us, you can choose to unsubscribe at any time.

Payments that you make through 9japower will be processed by payment processors we would have integrated at the time of your request. 9japower does not collect or store your payment details. You must only submit to us or our payment processors information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Your actual debit/credit card details, for security reasons, are not stored by us. You can view the details of your orders that have been completed, including amount purchased, number of units, VAT,
meter number etc. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. Your account is password protected and encrypted in our database for your protection. We cannot assume any liability for misuse of passwords on your own part.

Third Parties and Links
We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it.

Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. 9japower may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.


Cookies
The acceptance of cookies is not a requirement for visiting 9japower. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on 9japower
and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, 9japower. Your browser can be set to not accept cookies, but this would restrict your use of 9japower. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.



Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP
address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Security
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data
through 9japower, we collect your personal data on a secure server. We use firewalls on our servers. We do not collect or store payment card details, all payments are done by a third party payment processor. While we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details.

Your rights
If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies
in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.